Reva Palande

Business analysis · operations · process improvement

Reva Palande

Rishika Parte on current legal and professional documents.

I combine front-line operations leadership, scientific analysis, and Canadian business training to make workflows clearer, reporting more dependable, and decisions easier to act on.

I am currently a Supervisor at Ambiyan Restaurant in Markham while preparing for my first formal business analyst role in Toronto.

View selected evidence LinkedIn
AppliedWorkflow controls and transaction reconciliation
TrainedRequirements, process mapping, and business reporting
Grounded inOperations, supply chain, project management, and science

01 / Selected evidence

Analysis tied to a real decision.

Workplace and academic examples are labelled separately so the source of each capability stays clear.

Applied in operations

Restaurant fulfillment workflow

Situation
Recurring order errors exposed inconsistent handoffs between preparation, checking, and dispatch.
Analysis
Reviewed error patterns and the points where orders changed hands.
Action
Introduced standardized packaging steps and verification checks to support more consistent fulfillment.
What it shows
Current-state observation, practical controls, implementation, and attention to adoption.

Academic project · simulated data

Vendor performance dashboard

Prepared purchase-order data in Excel and SQL, defined delivery, lead-time, and defect indicators, and built a Power BI scorecard to surface supplier performance and sourcing risk.

Evidence: KPI definition · data preparation · dashboard design · recommendation framing

Academic project

Budget versus actual analysis

Compared planned and actual expenses, calculated variances, identified recurring overruns, and prepared a financial-control report focused on where follow-up was needed.

Evidence: variance analysis · trend interpretation · concise reporting

02 / Experience

Operations and communication under real constraints.

2024–Present

Markham, Ontario

Supervisor · Ambiyan Restaurant

  • Reviews recurring order issues and improves preparation and verification practices.
  • Validates and reconciles daily cash and point-of-sale transactions, resolving reporting exceptions.
  • Coordinates service priorities, quality checks, customer needs, and team handoffs in a live operation.

2022

Vadodara, India

Assistant Teacher · Sadhu Vaswani School

  • Reviewed student performance data, identified learning gaps, and monitored targeted interventions.
  • Adapted communication to different learners and coordinated school activities and training.

03 / Capabilities

Applied evidence, clearly separated from training.

Used in operations

Process and control

  • Workflow observation and improvement
  • Data validation and reconciliation
  • Exception handling and quality checks
  • Stakeholder communication and coordination
  • Training and change adoption

Training and academic work

Business analysis and delivery

  • Requirements elicitation and documentation
  • As-is and to-be process mapping
  • Root-cause and gap analysis
  • User stories, acceptance criteria, traceability, and UAT
  • KPI definition, dashboard design, and recommendation writing

Tools used in coursework and projects

Analysis toolkit

  • Excel, including PivotTables, XLOOKUP, SUMIFS, and Power Query
  • Power BI and basic DAX
  • SQL for joins, aggregations, CTEs, CASE, and basic window functions
  • Visio, PowerPoint, Jira, and OriginLab

04 / Education

A multidisciplinary foundation.

Professional certificate

Microsoft Business Analyst Professional Certificate

Microsoft via Coursera · Awarded

View certificate

2024 · Seneca Polytechnic

Ontario College Graduate Certificate

Supply Chain Management

2023 · Conestoga College

Ontario College Graduate Certificate

Project Management

2022 · The Maharaja Sayajirao University of Baroda

M.Sc. in Materials Science (Nanotechnology)

2020 · The Maharaja Sayajirao University of Baroda

B.Sc. in Physics

05 / Contact

Let’s make the process easier to understand and improve.

I am open to conversations about business analysis, operations, process improvement, and project delivery.

palande.reva@gmail.com LinkedIn